A 99.9% Server Uptime
The principal advantage of building your own cloud hosting platform is that you do not need to worry about compatibility – you configure a specific set of software apps in such a manner so as to be compatible with a specific set of hardware components. The outcome is something far more steady and dependable, as there are fewer potential chances of failure. We’ve built our cloud hosting platform atop tried and trusted hardware components as well as a seriously tweaked version of Security–Enhanced Linux in an attempt to set up a completely risk–free environment for all your sites.
That is the reason why, with all our Linux cloud packages packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is very important to also build your own network architecture. This is the reason why we set up a custom–configured internal network in all our datacenters. Based on enterprise–grade Juniper switches and routers, our internal network allows for stunningly fast data transfer rates and is fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, no matter which hosting solution you have picked.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to decrease all potential risks with our cloud hosting plans and even though we offer top–class support, there are occasions when the client is just not content with what we have to offer. Or he has to move to a more robust hosting service, such as a virtual private server or a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not completely satisfied, we will give you a reimbursement.
24/7 Technical Support
In case you have a web hosting firm, your tech support engineers are of vital importance. Because of this, we’ve mindfully picked a very capable team of technical support engineers, each with many years of practice behind his back. Thanks to them, we offer 24x7 support with all our web hosting packages.
And not just that, we offer a 1–hour response time guarantee. All customer service requests are responded to in under one hour and our average ticket response time is under twenty minutes!