1 hour ticket response
Prompt support is our greatest priority and that’s why we’ve got a team of accomplished customer service technicians who are prepared to offer a fast solution to any question that you might possibly have. Simply submit your technical support ticket from the Web Control Panel and we will reply within 1 hour in the worst case scenario. Actually, we work hard and aim for a 20–minute response time.
An Exceptional Client Support Service
We have a team of web hosting support engineers who are ready to answer all your requests every time you require assistance. The majority of our customer care staff representatives have lots of years of experience in the Linux cloud packages industry, so you can always depend on fast and elaborate answers to your problems.
An Intuitive Help Center
In the Web Control Panel you’ll find an easy–to–browse Help Center section where you can find quick hints on how you can use our services. You can see the answers to your queries in our F.A.Q. library, see more details in the web hosting account management articles or check out our instructional video tutorials.