In spite of the fact that the web hosting service supplied by the different companies is de facto the same, every provider has their own platform with its own tweaks and ways to perform particular things. In situations like this, a huge knowledge base would be stunningly useful both for people with zero experience and for tech-savvy users who will at some point find out how particular procedures are completed, but will lose precious time in the process. The aim of such a knowledge base is to make the service fast and simple to use, saving users loads of time and effort. The consequence is more contented customers, as they can easily find the information they wish, and less work for the help desk support team representatives, because usually the vast majority of the enquiries and issues that customers have are already listed in the knowledge base. Provided that the articles themselves are adequately written and cover more topics, you will be able to find out more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
If you purchase a cloud hosting account from us, you will be provided with access to our thorough online documentation where you will find info about de facto everything connected with our hosting packages. The topics vary from how to set up an e-mail account on your smartphone, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-grasp fashion and offer exhaustive guidelines on how to accomplish a given task in your Hepsia hosting Control Panel. You can also find information that is not directly associated with Hepsia, for example one that concerns apps on your computer. The whole list of articles will be available in the Control Panel’s Help section, but those that are relevant to a particular section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to become aware of more or less everything connected with your web hosting account.