Service Uptime Guarantee in Cloud Hosting
All of our cloud hosting solutions come with a 99.9% service uptime warranty. We can achieve that by using an innovative cloud hosting platform in which each individual service (files, emails, databases, and so on.) has its own group of web servers. We don't run everything on just a single machine as most companies do, so we have practically got rid of the downtime of any service and even in peak times we can balance the load between web servers for the very best possible performance of your web sites. If one machine fails, the other ones inside the cluster will take over to guarantee the continuous functioning of the Internet sites. To protect yourself from infrastructural challenges, our web server facilities use effective diesel backup generators as well as several independent Internet providers as to ensure that website visitors will be able to reach your sites no matter what. We also have a team of knowledgeable professionals keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Dedicated Web Hosting
While we are unable to control what you do with your dedicated server, the types of offline software or script-driven applications you install on it or when you restart it, we can ensure that it’s accessible no less than 99.9% of the time. Your hosting server will be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no power outages or any other infrastructural issues shall affect the proper operation of your web sites at any time. Our professional group of system administrators will make sure that if your server stops for some reason, it'll be rebooted promptly. To avoid any chance of failures, we are going to give you a web server with new and extensively tested hardware components to ensure that all of your sites will be working no matter what.