Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is taught to speedily care for all our Linux cloud packages customers’ concerns and guidance requests. Via our ticket system, it will be possible to fill in your inquiry and a support staff member will, no doubt go back to to you in less than maximum one hour. In reality, practice has revealed that the common response time is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any question you may have connected to our offerings. We have now techs on duty on daily basis to provide help every time needed. You can utilize the ticket system or post a message any time, or you can pick up the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a wide–ranging knowledge base into the Control Panel so you can obtain very helpful step–by–step information any time. Each part of the Control Panel has its own contextual help area presenting a list of how–to posts. We have also made video clips to ensure that you get a better visual representation of the correct way to execute any given task.